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Best way to contact with Technical / Development Team of ORACLE P6?

6 replies [Last post]
Wed, 2016-02-17 08:21
Umer Arshad
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Joined: 12 Jan 2011
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Groups: GPC Qatar, Petro-Chem / Oil & Gas

If anyone has ever contacted/interacted with Technical or Development team member of ORACLE (P6 Division), please guide me!!

I tried contacting via LIVE CHAT feature on ORACLE official website, but the guys there are only their Sales Representatives and they couldn't direct me to any Technical Person so far upon my request.

Actually i have to discuss possibility of a technical customization or option in one of the functionalities of P6 EPPM software.

Thanks.

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Replies

Wed, 2016-03-09 22:55
#1
Kirill PM
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If you still need customization, please send me a message to discuss possibility of developing.

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Fri, 2016-02-19 13:28
#2
Zoltan Palffy
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call them 

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Fri, 2016-02-19 06:11
#3
Umer Arshad
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Joined: 12 Jan 2011
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Groups: GPC Qatar, Petro-Chem / Oil & Gas

Dear Zoltan,

What if that documentation is lost? Is there any other way of finding this indentifier nos through mr system or through my installation?

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Thu, 2016-02-18 16:17
#4
Zoltan Palffy
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this sould be in the documentation that you received with your annaul service agreement 

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Thu, 2016-02-18 09:36
#5
Umer Arshad
User offline. Last seen 8 years 7 weeks ago. Offline
Joined: 12 Jan 2011
Posts: 15
Groups: GPC Qatar, Petro-Chem / Oil & Gas

While registration at its asking for Support Identifier, can you guide me about that, where can i get this identifier number?

See screenshot below for reference...

3601
18-02-2016_1-34-57_pm.jpg

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Wed, 2016-02-17 13:18
#6
Zoltan Palffy
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Joined: 13 Jul 2009
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go here sign up

https://support.oracle.com/epmos/faces/MosIndex.jspx?_afrLoop=371512298030868&_afrWindowMode=0&_adf.ctrl-state=apjwv9lwm_4

then submit a sr or a service request 

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