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Technical Translator/ System Engineer (Part Time), Telephonetics, Speech Recognition Call Routing Solution

START Date: 
October, 2004
END Date: 
September, 2005

The key responsibilities were assisting the company in developing a German version of an existing Speech Recognition Call Routing Solution called Contact PortalĀ®.. As direct result of my work, Telephonetics were awarded the contract with SAP AG, Germany

Technical Author, EDS/ GME (Opel Vauxhall), GME Parts Catalogue

START Date: 
July, 2002
END Date: 
October, 2004

The key responsibilities were edit, describe and update technical information based on incoming engineering references by interpreting and analysing technical data bases in order to create and up-date the English version of the parts catalogue which is the basis of GME/Opel/Vauxhalls international after sale operations.

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