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Password Recovery -Not Working

2 replies [Last post]
Shahril Azraf
User offline. Last seen 5 years 39 weeks ago. Offline
Joined: 16 Mar 2009
Posts: 14

Just wanna highlight that the Password recovery system is not working,

I can login to my profil using the one time access but i cannot change the password as it will give me an error "username/email has been registered".

 

Currently i'm login to PP using the one time login each time to login.

Replies

Shahril Azraf
User offline. Last seen 5 years 39 weeks ago. Offline
Joined: 16 Mar 2009
Posts: 14

Thanks guys

Thats fast!

Dear Shahril,

We recieved your email and have replid with a new password etc.  For some reason we have two membership accounts for you with the same email address, which was causing the system to become confused.  We have resolved it and sent you some working login credentials.

Thanks for the update and sorry for causing you some problems.

Regards... PP Admin Team