Senior Technical Lead & Senior Systems Data Analyst, ATR UK Limited, Sky BSkyB Channel & Audience Monitoring Systems
START Date:
January, 2001
END Date:
December, 2002 - Project led a team of 15 analysts to identify, diagnose and recommend solutions to information processing problems occurring during the Meter Output polling stages for BARB - the Broadcasters Audience Research Board
- Senior TET - Technical Excellence Team Executive,
- Managed a team of 20 Field Technicians and the installation of audience monitoring equipment at sites throughout the UK, Scotland and Ireland. This involved:
- Conference calls with Regional groups, reviewing and advising on site problems
- Quality control and the provision of technical guidance and support
- Performance management - ensuring all service level targets were achieved
- Identifying faults, errors and recommending solutions to rectify issues.
- Field Technician,
- Installed audience monitoring equipment in England, Scotland and Ireland:
- Computer programming and configuration
- Fault diagnosis and repair at component level on analogue and digital circuits
Experience Hours (Planning & Scheduling):
1000
Experience Hours (Cost Management):
500
Experience Hours (Forensic Analysis):
2350 - Company:
- Industry:
- Job Role:
- Project:
- Region:
- Skills & Expertise:
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