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best online training methods?

2 replies [Last post]
Mike Bach
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Joined: 22 Sep 2003
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I’m trying to decide what sort of online training to provide for some software I’ve created. Here are the options I’m considering so far:

web tutorial
a series of How-to articles
live webcast seminars
searchable database of tips and FAQs

In general, which format do you prefer?

TIA for your input.


Mike

Replies

Mark Lomas
User offline. Last seen 13 years 26 weeks ago. Offline
Joined: 27 Jun 2001
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Mike,

Can we assume it is planning related (or PM) software ? If so, any chance of some evaluation copies for the PP faithful ? the recipients can be selected by lucky draw - everyone who responds to this thread / question can be entered. The recipient then should publish a review.

People may give more feedback if there is a chance of reward (are there no altruists left ?).

Mark
Bernard Ertl
User offline. Last seen 6 years 50 weeks ago. Offline
Joined: 20 Nov 2002
Posts: 757
Hi Mike,

I suppose the answer will depend to a great degree on the software itself.

Does the training relate to just the operation of the software? Or is the software part of a larger system (or program) for achieving an end?

You might do well to offer as many of the choices as possible. Some people learn best with a lot of handholding and some can take off with experimentation and a published reference.

Bernard Ertl
InterPlan Systems Inc. - Project Management Software, Project Planning Software