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Visualizer R16.1 (X64) not working after upgrade to Windows 10

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Catherine Groves
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Joined: 3 Apr 2014
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 My company pushed a Windows 10 update. My P6 works fine but Visualizer will not launch. It is a standalone database on my computer. I ran a trouble shooter and it comes up incompatable. 

There are no error messages it just doesn't launch. I tried running in compatability mode with an earlier version of Windows but that still doesn't help.

Is there something I can do to fix this?

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Catherine Groves
User offline. Last seen 24 weeks 3 days ago. Offline
Joined: 3 Apr 2014
Posts: 3
Groups: None

Found the answer. Visualizer needs Java 7 to run. Installed Java 7 in addition to Java 8 and everything runs perfectly.