START Date:
April, 2004
END Date:
December, 2008 • Interface with client and principal stakeholders while working in unison with release managers throughout the life cycle.• Usher smooth launch of new services and applications enhancements.• Manage communication with the hosting service provider to ensure smooth operations and timely resolution of issues.• Handle a virtual team comprising the offshore core team, hosting, release leads.• Ensure team is mentored with relevant knowledge skills and tools essential for successful transition release into operational support.• Partake in the QA initiation process to ensure that service requirements are thoroughly captured and recorded in the project plan.• Provide reports on progress of project to key stake holders, sponsors.• Associate with Oracle Functional Experts, Business Subject Matter Experts and the Technical Architecture team to gather and undertake analysis of customer requirements and map them for development purposes.• Undertake gap analysis of requirements and recommend process enhancements and optimization steps.• Assist in project planning and scheduling, issue tracking, analysis and closure for OLM Extensions.• Evolve the test plan, test cases and facilitate link testing.