Overall ten years of experience in customer and IT management, I am currently studying MSC in PPMBD program at Skema Business School at their Paris Campus. I have experiance in supported internal projects in the capacity of a Project Leader in projects such as deployment of operating system and applications, closure of a unit and organizing training sessions. I provided the first level support to all inter office IT upgrades, such as troubleshooting and maintainances of entire IT infrastructure of U.S Embassy''s OSE Office in New Delhi and its Subdivisions in Kolkata and Chennai in India.