Hello,
We have been experiencing a level of page load errors recently, as a result we have been modifying various scripts to make the pages less vulnerable to time-out problems. Our ISP advises that it is a web-connectivity issue, rather than a Planning Planet (or their servers) issue.
If anyone has experienced some pages refusing to load, can you (when you can access the site) give us a note of the error message that the browser was giving. This will help us to get the ISP (server provider) to take some action - or will give us a clue as to the route of the errors.
Many thanks.
We have been experiencing a level of page load errors recently, as a result we have been modifying various scripts to make the pages less vulnerable to time-out problems. Our ISP advises that it is a web-connectivity issue, rather than a Planning Planet (or their servers) issue.
If anyone has experienced some pages refusing to load, can you (when you can access the site) give us a note of the error message that the browser was giving. This will help us to get the ISP (server provider) to take some action - or will give us a clue as to the route of the errors.
Many thanks.