Senior Engineer, Operations and Maintenance.
Huawei Technologies
October 2011 - May 2014 (2 years 8 months)
(MS Project MTN & Airtel FOC/DWDM/SDH/RODAM/OTN Project)
Ensure maintenance and smooth operations of all active and passive infra sites on the AIRTEL and MTN NIGERIA Optical Network nodes in Huawei MS Kano operational region.
Provide technical support for resolution of incidences on all OSN, Ericsson and Tellabs network equipments escalated by the Back Office/Incident Management Team.
Responsible for advising management and schedule infra maintenance plans, Emergency Change Request Consideration, Equipment and services Relocation and Cutovers.
Ensure timely resolution of faults/disruptions of services and bring up site within MTTR.
Ensures all active and passive equipments on the network are maintained in accordance with outlined maintenance schedules and procedures as contained in the Service Level Agreement.
Ensure and maintain that service and maintenance agreements with customers, vendors and contractors are adhered to in life cycle of the projects
Prepares and presents periodic reports on network maintenance activities namely; weekly performance report, fiber core status and availability report, Passive Infrastructure report and Incidences Report.
Ensure that the overall network availability meets the pre-set targets as laid out by Management through efficient resolution of all network faults.