START Date:
January, 2003
END Date:
December, 2004 Job Description:
- Responsible for the routine maintenance, repair, troubleshooting of computer systems and software.
- Analyze and solve operational computer error and explain to client the problem that has occurred.
- Perform installation of computer software and hardware, database management and repair of network problems.
- Diagnose and discard malware; setup and configure security software (antivirus tools and firewall).
- Handles the inventory of computer hardware and maintenance of repair records.
- In-charge of the setup and testing of computer system, peripheral equipments (circuit boards, printer, routers, scanners and network equipment) and cable.
- Perform test on new system through complete inspection to provide assurance of high standard equipment.
- Supervise training of other employees on desktop application programs, network and mail systems.
- Seek consultation from superiors and inform problems encountered in the computer system.