I’m sure many members have had experiences of having valid claims rejected for the most bizarre reasons. Perhaps they would like to post them here. Obviously, names should be witheld to protect the innocent (and the guilty).
One of the most amusing (and frustrating) rejections I have had was in Iraq way back in the early 80s. We were putting in a complete water pipe network across the whole city and we had countless pipe trenches filled with existing services and other obstructions. Under the contract, all these should have been removed by the client (yeah, right - I can hear you say)!
We prepared the information on lack of productivity etc etc - and also a dossier of photographs showing the obstructions in each trench. Going into the meeting with the client, we produced the photographs and looked on as his engineers spent about 10 minutes in total silence looking through them. The silence was broken by the chief engineer asking "who took these photographs? You know that it is illegal in Iraq to take photographs? OK - claim rejected as it is illegal. Next........"
John
One of the most amusing (and frustrating) rejections I have had was in Iraq way back in the early 80s. We were putting in a complete water pipe network across the whole city and we had countless pipe trenches filled with existing services and other obstructions. Under the contract, all these should have been removed by the client (yeah, right - I can hear you say)!
We prepared the information on lack of productivity etc etc - and also a dossier of photographs showing the obstructions in each trench. Going into the meeting with the client, we produced the photographs and looked on as his engineers spent about 10 minutes in total silence looking through them. The silence was broken by the chief engineer asking "who took these photographs? You know that it is illegal in Iraq to take photographs? OK - claim rejected as it is illegal. Next........"
John